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The payment by the Customer will be made using the method chosen online at the time of purchase.

PopsPlanet will then deliver what is requested to the express courier in charge.

will send an email confirming the conclusion of the purchase procedure, containing information on the delivery times of the goods and the methods necessary to process the order.

The customer has 24 hours from placing the order online to notify PopsPlanet of its possible cancellation, by calling n.

PopsPlanet confirms with an e-mail message the receipt of the order sent by the Customer, with the assignment of a 'Customer Order Number' which must be used in any further communication with PopsPlanet.

The sending of the purchase order implies the consent (pursuant to Article 10 of Legislative Decree 185/1999) to receive subsequent communications from PopsPlanet described below, which are aimed exclusively at the conclusion and execution of the sales contract.

By sending the order, the Customer transmits to PopsPlanet a proposal to purchase the selected product or products.

The purchase of what has been requested will be perfected through the following phases: We don’t guarantee that we will receive your returned item.Acceptance of the order / Conclusion of the contract. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. To return your product, contact for instructions. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Once the returned item is received, a gift certificate will be mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you need to exchange it for the same item, send us an email at and send your item to: Mobius Enterprises, LLC, 10206 Manchester Rd, Suite 2, Saint Louis MO 63122, United States. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Any item that is returned more than 30 days after delivery

Any item not in its original condition, is damaged or missing parts for reasons not due to our error

CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened There are certain situations where only partial refunds are granted (if applicable) Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.